Starmyth Logo
Help Center

How can we help you?

Browse frequently asked questions or reach out β€” our team is always here.

Contact Us

Average reply: under 2 hours (Pro)
Arabic & English support available
Business hours: Sun–Thu 9 AM–6 PM

Frequently Asked Questions

πŸš€

Getting Started

Simply click "Get Started" on the homepage, enter your brand name, and follow the 3-step setup wizard. Your store will be live within minutes β€” no technical knowledge required.

You only need a business name and an idea of what you sell. We handle the domain, hosting, design, and payment integration for you.

πŸ’³

Plans & Pricing

None. The price you see is the price you pay. Transaction fees from payment processors (Stripe, etc.) apply separately as per their own pricing.

Absolutely. You can change your plan at any time from your dashboard. Upgrades take effect immediately; downgrades apply at the next billing cycle.

No.

βš™οΈ

Technical

Every Starmyth store is fully responsive by default. Your customers will have a seamless experience on any device β€” phone, tablet, or desktop.

We integrate with Stripe for card payments, and can set up Cliq, PayPal, and other local gateway options depending on your region.

Yes. You can use a domain you already own or we can help you purchase a new one. DNS configuration is handled by our team at no extra cost.

All data is encrypted in transit (TLS/SSL) and at rest. We follow industry best practices and never share your data with third parties.

πŸ’¬

Still have questions?

Our team is happy to help. Reach out any time.